Privacy Policy

1. Controller

The controller responsible for the processing of your personal data is:

2. Data We Collect

When you make a booking through our website, we collect the following personal data as provided in your transfer confirmation:

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Travel date and time
• Flight or train number (if provided)
• Number of passengers
• Vehicle category selected
• Special requests and notes
• Billing reference (if provided)
• Child seat requirements (if applicable)

Payment information is processed securely by Stripe — we do not store card details on our servers.

3. Purpose of Processing

We process your personal data for the following purposes:

• To process and manage your transfer booking
• To send booking confirmations and updates
• To coordinate your transfer with our chauffeurs
• To process payments via Stripe
• To comply with Swiss legal obligations
• To improve our services

4. Legal Basis

The processing of your personal data is based on the following legal grounds:

• Contract performance — processing is necessary to fulfil your booking
• Legal obligation — processing required by Swiss law (DSG) or EU law (GDPR where applicable)
• Legitimate interest — to operate, maintain, and improve our services

5. Data Sharing

We do not sell your personal data to third parties. Where personal data is transferred to our partners, such transfers are conducted in full compliance with the Swiss DSG and, where applicable, the EU GDPR.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy. In accordance with the Swiss Archiving Act and Swiss commercial law, the following data is retained for 10 years from the date of service:

• Full name of the lead passenger
• Number of passengers
• Email address
• Pickup and drop-off locations

You may request deletion of your data at any time (see Section 8), subject to applicable legal retention obligations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is transmitted over encrypted HTTPS connections. Payment processing is handled exclusively by Stripe, which is PCI DSS certified. Our servers and data processors are located within the European Economic Area or Switzerland.

8. Your Rights

Under the Swiss Federal Act on Data Protection (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the following rights:

• Right to information — request a description of how we collect and process your data
• Right of access — obtain a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data (subject to legal retention obligations)
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest

We aim to process all requests within 30 days. For complex requests, this may be extended by up to 60 days with prior notice.

To exercise any of these rights, please contact us at sheikhkaleemurrehman@gmail.com.

9. Cookies

Our website uses only essential session storage required for the functioning of the booking form (draft booking data). We do not use tracking cookies, profiling cookies, or third-party advertising cookies. We do not engage in automated decision-making or profiling activities.

10. Intellectual Property

The content, visuals, and materials on our website are the exclusive property of Taxi Rehman and are protected by applicable intellectual property laws. Any reproduction or commercial use of our content without prior written consent is strictly prohibited.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at taxiswiss.eu/privacy-policy. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact

For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us: